Metinvest Digital received confirmation of the Advanced Customer Center of Expertise certification level from SAP SE.
The certificate of the Advanced level client expertise center is issued by the SAP SE company for compliance with global SAP standards based on the results of an international IT audit.
The company received a certificate of this level for the first time in 2017. Since then, Metinvest Digital has been constantly working on improving processes and, in accordance with the vendor’s requirements, received confirmation of certification.
The certificate confirms the high level of expertise, the quality of IT solution support and the development of information systems based on the best industry practices.
“Receiving confirmation of the certification level certifies the success of the evolution of IT processes at Metinvest Digital, their maturity and compliance with global SAP standards.
This is an important element of the success of our business, as we always aim to provide the best solutions for our customers.
The confirmation of the level strengthens the leadership position of Metinvest Digital both in Ukraine and on the global market, as well as the reliability and attractiveness of the company for investors, partners and customers.” – noted Yuriy CHERNETSKY, General Director of Metinvest Digital.
In total, Metinvest Digital has organized and automated more than 15 IT processes: management of appeals, incidents and service requests; user and access management; change management and their transfer across the landscape; programming and development management; management of testing and documentation of business processes; system administration and system monitoring, etc.
Today, Metinvest Digital is the only IT company in Ukraine that has this certification.
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