Fraudsters stole funds from Privat’s card at night: how do they explain it in the bank
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A reader of “Minfina” complained that funds were illegally debited from her Privatbank card, as a result of which creditor debt arose, for which interest was deducted.
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“In December 2022, funds were illegally debited from my card, as a result of which I also incurred a creditor’s debt, for which interest was deducted. Is there any monitoring of write-off of funds at all? (from the hryvnia account, the balance of which is 4,000 hryvnias, funds in dollars are debited at night to the account of) an American company!), — wrote Olha Morozhenko.
Read: Fraudsters stole more than 30 thousand hryvnias from the monobank card of a Ukrainian writer. How the bank reacted. The bank’s answer
“Payments on the Internet could only be made with information about the card number, SVV code and expiration date. At your request, appeals for transactions in the international payment system were made,” the press service noted.
The procedure for considering such applications is up to 120 days from the moment of their registration. These terms are strictly established by the payment system, so that all parties to the appeal have time to collect the necessary documents.
“From our side, we will do everything possible to help resolve the issue,” the press service summed up.
Author: 
News feed editor Anna Nedogybchenko. She writes on the following topics: Finance, banks, economy, investments
Source: Ministry of Finance
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