Losses from card fraud increased by 46% last year – NBU

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The amount of losses of banks, merchants, and customers from illegal actions with payment cards for the past year amounted to more than 481 million hryvnias. This is 46% more than in the pre-war year 2021.

This was reported to the National Bank during the launch of the all-Ukrainian information campaign on payment security #ShakhrayGoodbye.

At the same time, the number of illegal actions with payment cards that resulted in losses increased by 8%.

“In 2022, the average amount of one illegal transaction was about 2,200 hryvnias, which is a third more than in 2021 (1,600 hryvnias in 2021).

At the same time, if you calculate the level of losses from illegal actions with payment cards in the total amount of all spending transactions with payment cards, it remained relatively low. Thus, for one million hryvnias of spending transactions using payment cards, illegal actions/fraudulent transactions accounted for 69 hryvnias. This is not much more than in 2021 (65 hryvnias), and indicates that last year the amount of losses from fraud grew in proportion to the growth in the amount of transactions with payment cards of Ukrainian banks,” the report says.

According to the words Director of the Department of Payment Systems and Innovative Development Andrii Poddyerogin, 86% of the total number of payment fraud cases in 2022 occurred on the Internet, while only 14% – through physical devices (retail network, ATMs, self-service devices).

“Since the beginning of this year, the Department of Cyber ​​Police has already received more than 20,000 appeals from citizens, of which more than 75% are related to fraud on the Internet. We observed similar percentage indicators last year, accordingly, countering online fraud remains one of the main areas of work of the Cyber ​​Police.” – said the head of the Cyber ​​Police Department of the National Police of Ukraine, police colonel Yuriy Vykhodets.

The NBU added that on May 3 they startedthe all-Ukrainian information campaign on payment security #ShakhrayGoodbye – it will be a continuation of the first such campaign, which was successfully held in 2020.

Its purpose is to improve citizens’ awareness and remind them of the basic safety rules during non-cash payments, especially on the Internet.

Economic truth

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